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“We want all our participants to leave with the confidence to instantly diagnose and repair any possible technical problem. We believe that professional, well trained technicians are a necessity to set your business apart in an industry that demands service excellence”.
Marcel has been Dewhot’s Technical Manager 7 years. He manages a dedicated technical team who provide exceptional after-sales service. He is responsible solving ALL the technical problems that arise with our product range. Marcel has extensive experience and works very closely with our manufacturers in the continuous enhancement of our products and development our gas water heating technology. Marcel holds a degree in Chemical Engineering and is a Registered Domestic LPG Installer.
7:30 – 8:00
On Arrival (Tea, coffee and Muffins)
8:00 – 8:45
The Basics of gas water heaters
Delta (incoming cold waters temperature) plus 25 degrees
Sizing of geysers (bucket test)
Gas pipe sizing including high pressure/low pressure regulators
Essential tools for Gas installers
8:45 – 10:30
Diaphragm Activated Geysers
Features & Functionality
Limitations – Faults with solutions charts
Diagnosing Symptoms
Identifying the source, the solution and required part (spare)
Strip and repair : practical session
Types of applications
Onsite spares list
Q&A
10:30 – 11:00
Break (Tea, coffee, snacks)
10:30 – 12:00
Low pressure Eco-Flow Geysers
Features & Functionality
Limitations – Faults with solutions charts
Diagnosing Symptoms
Identifying the source, the solution and required part (spare)
Strip and repair : practical session
Types of applications
Onsite spares list
Q&A
12:30 – 13:00
Break (Light lunch)
13:00 – 15:00
Constant Temperature Geysers
Features & Functionality
Limitations – Faults with solutions charts
Diagnosing Symptoms
Identifying the source, the solution and required part (spare)
Strip and repair : practical session
Types of applications
Onsite spares list
Q&A
15:00 – 16:30
Room Sealed Fan Forced RS20/OD20
Features & Functionality
Limitations – Faults with solutions charts
Diagnosing Symptoms
Identifying the source, the solution and required part (spare)
Strip and repair : practical session
Types of applications
Onsite spares list
Q&A
16:30– 17:00
Accessories
Weather boxes
Flues, vidette cowls and exhaust boxes
Gas filters
Solar valves and antifreeze valves
The logic tree is a tool that guides you through a series of questions to help find the gas water heater solution the would be most suitable for your individual home set up.