The in-depth 1-day course is designed to empower you to sell, install and repair our full range of Gas products (geysers and hobs).
The training is facilitated by our technical experts Marcel & Cameron, who thoroughly unpack the product’s functionality in a series of theoretical and practical sessions.
Different types of gas geysers and their uses
Diaphragm Activated (Type D)
5L Low Pressure (Type A) (Type A)
12L Low Pressure (Type B)
12L /16L Constant Temperature (Type D)
20L Room Sealed Fan Forced (Type C)
(1.5 hours)
Product Features and parts
Diaphragm Activated Range
5L Low Pressure
12L Low Pressure
12L Constant Temperature
16L Constant Temperature
20L Room Sealed Fan Forced
Hobs
(1.5 hours)
How to get the best out of your geyser
Water
Choosing your cylinder
Choosing your geyser size
(30 min)
Trouble shooting (symptoms & solutions)
Diaphragm Activated
Diaphragm Activated repairs checklist
Low Pressure
Constant Temperature
Room Sealed Forced Fan
(2 hours)
Error Messages
Constant Temperature
Room Sealed Fan Forced
(30 min)
Additional
Solar to Gas Valve
Weather boxes
Flues
Recommended Spares List
Support and Warranty Procedure
(30 min)
Q & A
A discussion with our experts
(30 min)
About Cameron
Cameron has been in the gas industry for over 4 years. He has dealt with installations, sales, distribution and warehouse management. He has experience in commercial and domestic projects. He has been instrumental in assisting the company with product development. Cameron is a certified LPG installer and sits on the LPG Installer Committee.
About Marcel
Marcel has been Dewhot’s Technical Manager 7 years. He manages a dedicated technical team who provide exceptional after-sales service. He is responsible solving ALL the technical problems that arise with our product range. Marcel has extensive experience and works very closely with our manufacturers in the continuous enhancement of our products and development our gas water heating technology. Marcel holds a degree in Chemical Engineering and is a Registered Domestic LPG Installer.
Public
PAST
Why Switch to Gas – Everything you need to know
Installer
PAST
Unpacking the Diaphragm Activated
Installer
PAST
Unpacking the low pressure Dewhot gas geyser
Installer
PAST
Unpacking the RS20 Gas Geyser
How the Constant Temperature works
An overview of the external and internal components of the Constant Temperature and an in detail description of how the gas section independently controls the flow of gas to the burners in order to achieve a constant temperature.
(7 min)
What makes Dewhot’s CT different
An inside look at the unique features that truly sets the constant temperature apart from traditional geysers and how we have improved this product over the years. Also covering combining the CT with solar systems and what it means to cascade geysers.
(5 min)
Q and A session
Live questions and answers going over any details missed about how the geyser works and the features that makes them unique.
(15 min)
Faults and Solutions
A compilation of real time faults provided by customers via whatsapp videos covering errors messages and other faults.
(10 min)
Q and A session
Live questions and answers based on the real time faults shown in the videos and covering any thing that may have been missed.
(15 min)
Spares and warrantees
What are the best spares to carry in order to minimise time travelling to and from Dewhot suppliers and maximise your profits by saving time. Also learn our warranty procedure and how we are backing you as the installer first and foremost
(5 min)
Q & A’s
Live questions and answers detailing anything missed on spares and warrantees.
(5 min)
Installer
PAST
Unpacking the Dewhot Constant Temperature Gas Geyser
How the Constant Temperature works
An overview of the external and internal components of the Constant Temperature and an in detail description of how the gas section independently controls the flow of gas to the burners in order to achieve a constant temperature. (7 min)
What makes Dewhot’s CT different
An inside look at the unique features that truly sets the constant temperature apart from traditional geysers and how we have improved this product over the years. Also covering combining the CT with solar systems and what it means to cascade geysers. (5 min)
Q and A session
Live questions and answers going over any details missed about how the geyser works and the features that makes them unique. (15 min)
Faults and Solutions
A compilation of real time faults provided by customers via whatsapp videos covering errors messages and other faults. (10 min)
Q and A session
Live questions and answers based on the real time faults shown in the videos and covering any thing that may have been missed. (15 min)
Spares and warrantees
What are the best spares to carry in order to minimise time travelling to and from Dewhot suppliers and maximise your profits by saving time. Also learn our warranty procedure and how we are backing you as the installer first and foremost (5 min)
Q & A’s
Live questions and answers detailing anything missed on spares and warrantees. (5 min)
About Marcel
Marcel has been Dewhot’s Technical Manager for 7 years. He manages a dedicated technical team who provide exceptional after-sales service. He is responsible solving ALL the technical problems that arise with our product range. Marcel has extensive experience and works very closely with our manufacturers in the continuous enhancement of our products and development our gas water heating technology. Marcel holds a degree in Chemical Engineering and is a Registered Domestic LPG Installer
Help me choose my geyser
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The logic tree is a tool that guides you through a series of questions to help find the gas water heater solution the would be most suitable for your individual home set up.