Dewhot Reviews

Thank-you Brandon for assisting our customer when we were unable to assist immediately. We reported the problem to Brandon by 14h30 and by 15h00 the issue at our customer was resolved telephonically. Thank-you for consistently supporting our customers.
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Gas Viper Avatar
Gas Viper
5/30/2024
I am perhaps a little biased towards Dewhot as we have been installing Dewhot products for 10 years plus. I am always pleasantly surprised that they always treat me like a first time customer. The quality of their products and service level towards me and my clients is brilliant, and having that backup from your major product supplier is fantastic!
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Kemp Jonker (Consulting account) Avatar
Kemp Jonker (Consulting account)
5/16/2024
Excellent service and after sales service.
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Trevor Powell Avatar
Trevor Powell
3/13/2024
I must just say in this day and age to find great service and guidance is a rare occurrence. I have had the pleasure of purchasing a 8L Dewhot geyser which I can definitely recommend and had the guidance and all my questions answered promptly and professionally with that proper human touch of understanding how to assist. Greatly appreciate the great service I received from Bryan!
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Conrad van Zyl Avatar
Conrad van Zyl
3/13/2024
Excellent and nice guys Helpful
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Dr Ps Dyson. Jamu. Avatar
Dr Ps Dyson. Jamu.
1/13/2024
Great products and good service
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Eckart Zollner Avatar
Eckart Zollner
8/13/2023
I must say I went to Dew Hot yesterday for help with my gas geyser and I have dealt with these guys and gals for some time now .I was blown away with the excellent service I received and I know that I will definetly support and recommend them to both family and friends which I have already .keep up the good work and thanks again
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Paul Reynolds Avatar
Paul Reynolds
7/04/2023
Of all the products I have installed as a domestic Gas practitioner I have had the least hassles with DEWHOT, in fact I can't remember having even one hassle. My family personally replaced all their geysers with DEWHOT and the saving we have on our energy bill is amazing, it literally pays for itself. Also I must also mention that the service provided by the DEWHOT team is great and leading force in the industry.
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Melt Van Schoor Avatar
Melt Van Schoor
6/13/2023
Dewhot is one of the best companies I have ever dealt with. Their gas geysers are excellent. I installed 3 geysers close to 10 years ago and only recently replaced 1 unit. Their backup service is excellent. They always have spares and provide quick turnaround times on maintenance work. The also provide on-site repairs. I've never had to wait or complain. Their pricing is fair. I switched to gas because of load shedding and have always had a warm shower when the power goes out. The owner takes pride in he's work and is hands-on involved in managing the business. He should run Eskom.
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Len Olivier Avatar
Len Olivier
6/09/2023
Both sales and technical teams extremely helpful. Their support turnaround time is amazing. Professional, prompt and eager to assist.
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Nyambeni Khonzani Avatar
Nyambeni Khonzani
5/27/2023
What a plesure to purchase your gas geyser good price and helpfull staff members will recomend them any time
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Scully Scullard Avatar
Scully Scullard
4/27/2023
Brilliant customer service right to the end-user! I'll only ever buy this brand again.✅
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Erich Rohwer Avatar
Erich Rohwer
4/21/2023
An absolute pleasure to deal with Branden from dewhot CPT. Friendly, helpful, knowledgeable service ! Thank you that you made this purchase effortless & super efficient!
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Charl Woest Avatar
Charl Woest
4/14/2023
To the Cape Town branch. By name.. Cameron and Brian. I purchased a Caravan that had a Dewhot gas geyser. After battelling , I asked for help on the facebook page. The response was great. Brian, from Cape Town branch, thanks a million for your assistance and calls. I was impressed. Cameron, thank you for contacting the caravan agents and sortings things out. Keeping me updated of progress, and eventually sorting out the things.. The way you guys assisted me, and solving the problem, shows me you are proud of your products. Thank you John
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PJF John Avatar
PJF John
2/21/2023
Real great service. Real great product. Bought a water heater from them 2 years ago. Not a moment of regret. They helped me via whatsapp and photo's to find a problem on my camping geyser from a different brand. Even on the 28th of December when the same camping geyser eventually broke and left me with cold showers they organized a way for me to pay and receive my new Dewhot camping geaser before the new year. 12/10 would definitely recommend 👌
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Wessel Fourie Avatar
Wessel Fourie
1/25/2023
Good helful and friendly. Will order shorthy for Gas Heaters
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Marius Pretorius Avatar
Marius Pretorius
1/21/2023
Great service, Excellent products!
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Reg de Lange Avatar
Reg de Lange
1/19/2023
Well integrated business offering experienced workmanship in their gas products
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Vaughan Richardson Avatar
Vaughan Richardson
1/09/2023
The team they have at Dewhot Western Cape is incredible, their service was on point, the guys there went above and beyond. They are both extremally friendly and knowledgeable. Shout out of thanks to Brandon for his help. I highly recommend this company.
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Antonie Speirs Avatar
Antonie Speirs
12/09/2022
Friendly people and always willing to help 😊
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Diekie Kruger Avatar
Diekie Kruger
10/08/2022
Great service and support- they are on your side!!
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Chris Oberem Avatar
Chris Oberem
10/01/2022
Awesome products , great back up service 😀
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Larry Eschner Avatar
Larry Eschner
10/01/2022
I want to thank Brian and Brandon for their advice and time talking to me. Dewhot WC P/L can be so proud of these 2 guys.
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Pegz Avatar
Pegz
9/15/2022
Excellent service and quick response to any question, definitely recommend Dewhot KZN.
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Lewellen Herselman Avatar
Lewellen Herselman
8/15/2022
Very good geysers, friendly staff. Would recommend to anyone.
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Johan Stoltz Avatar
Johan Stoltz
8/15/2022
Efficient and friendly always...!!
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Rod Wall Avatar
Rod Wall
8/15/2022
Excellent product and service
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Karooboer Meyer Avatar
Karooboer Meyer
8/15/2022
Had great service and efficient communication from Kelly Amas. Fast and easy to order. Thank you Kelly for the super service and for making it a pleasure to support Dewhot. Thanks C-Side Gas Team
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Desiree du Toit Avatar
Desiree du Toit
8/15/2022
Quickest, uncomplicated service that I have received I just want to thank you for your wonderful service. This was really one of the quickest, uncomplicated service that I have received in ages.

We received the geyser yesterday afternoon.

I just want to know, must the person installing the geyser for us complete the warranty and if completed must we send it to someone or do we just keep it on file for warranty purposes.
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Sheree Avatar
Sheree
6/09/2022
The Dewhot products are excellent. The staff is professional knowledgable and helpful.
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Arthur Shirley Avatar
Arthur Shirley
5/15/2022
Friendly and professional service. Fromnthe friendly welcome you receive from the ladies at reception and in the office to the helpful and professional assistance and advice from the sales/technician at the back. Prices are super competitive as well as great after sales service.
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Ryan Purvis Avatar
Ryan Purvis
4/26/2022
I’m a gas practitioner and reseller, and enjoy great service Dewhot WC provides. Their service is knowledgeable, friendly and efficient.Having attended a training course at their warehouse, I’ve also been able to see the effort that goes in behind the scenes to ensure the end client receives a quality product. I recommend Dewhot WC itself, and their quality products.
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Chas Pearce Avatar
Chas Pearce
3/26/2022
Absolutely fantastic service from Bryan. Always responds to messages and is extremely helpful.Highly recommend Dewhot Western Cape.
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Matthew Dickason Avatar
Matthew Dickason
3/26/2022
Being in the gas installation industry I have used Dewhots quality water heaters and gas hobs for years now. I can highly recommend them. Their back up service is phenominal.A great team led by Owner Cameron.Thanks to you all for your reliable, personal and friendly service.I can highly recommend this company for well made, reliable gas products.
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SIMON AINSWORTH TAYLOR Avatar
SIMON AINSWORTH TAYLOR
1/26/2022
Awesome helpful business and team. Not often you can go somewhere and get spare parts off the shelf. Thanks Colin
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George Steytler Avatar
George Steytler
12/26/2021
Highly recommend Dewhot. They are professional and very helpful. Great product and excellent service. If you are thinking of switching to gas, Dewhot is the way to go.
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Tania Davidson Avatar
Tania Davidson
12/26/2021
I would like to compliment Brandon and Luke ffrom Dewhot Western Cape branch for being so helpful when coming out to my house to sort out my Dewhot gas geyser which I have had running perfectly since mid 2017. The two of them came to give it a good service. Their professionalism in their work was very good and I can recommend them to anyone.
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Robin Davidson Avatar
Robin Davidson
12/26/2021
Excellent service. Competitively priced. Full range of gas Geyser assessories
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Koos van den Berg Avatar
Koos van den Berg
11/26/2021
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Otto Du Plessis Avatar
Otto Du Plessis
11/26/2021
Very happy with the very helpful, friendly and professional service received at Dewhot Cape Town. Highly recommend doing business with them.
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Reuben Roux Avatar
Reuben Roux
11/26/2021
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Chris Joubert Avatar
Chris Joubert
10/26/2021
Really to be completely honest Dewhot geysers are the most reliable geysers to install! Externally premium quality look and internal parts of high standard, best part about using Dewhot products is the pre and post sales service really excellent and what is lacking in retail industry and products.My next gas product will be Dewhot only!!👍
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Vasie De Wet Avatar
Vasie De Wet
9/26/2021
Top after sales service, problem was resolved very quickly and efficiently. Thanks again for your assistance. :)
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Sheldon Wicks Avatar
Sheldon Wicks
9/26/2021
Very friendly staff. All very helpful and knowledgeable. Great product range.
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Colin Weinstein Avatar
Colin Weinstein
7/26/2021
Great service
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Mark Williamson Avatar
Mark Williamson
7/26/2021
The staff of Dew Hot is profesional and patient when ever i call .I am a registered gas installer and only install Dew Hot gas geysers
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Albert Els Avatar
Albert Els
7/26/2021
INCREDIBLE SERVICE! Highly recommend!After struggling with local guys - I contacted Dewhot and was helped IMMEDIATELY!Geyser installed same day without hassle and at a far better quote than what I received elsewhere!Can’t thank Dewhot enough! Truly incredible!!
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Nellma Le Roux Avatar
Nellma Le Roux
7/26/2021
I've been dealing with the KZN - Guys for years, and whether it's Sales or technical, I always had great service !! Good products become Amazing Products if there's a Back-Up - Service like these Guys have !!!
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Kobus Pieterse Avatar
Kobus Pieterse
6/26/2021
The guys at the KZN branch are super friendly and efficient. Always ready and willing to help. Exceptional company to deal with.
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Karin van der Merwe Avatar
Karin van der Merwe
6/26/2021
Awesome products and they have a gas water heater for basically any application. Our company, Gastrek Sales & Service have been dealing with the KZN branch for years now and have only had good service.Many thanks guys.
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John Manicom Avatar
John Manicom
6/26/2021
I Deal with Dewhot Kzn branch almost every week and I can personally say that their Geysers are good quality, good value for money and most importantly the after sales service is excellent.
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Kyle Eckersley Avatar
Kyle Eckersley
6/26/2021
Great service, great product knowledge and sell great products!Dewhot KZN, you rock!!!
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Dave Raw Avatar
Dave Raw
6/26/2021
Awesome service.
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Kelvin Strachan Avatar
Kelvin Strachan
6/26/2021
It a good place & a good service with a smile
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Siphesihle Orsten Avatar
Siphesihle Orsten
5/26/2021
Had a 16L unit installed through a building contractor last year and had endless trouble with the unit failing to fire up, and not delivering hot water throughout the system. When it does fire up in the bath, that is as far as the hot supply ends. When turning on the hand basin or the kitchen taps, the flame goes out and I get no hot water supply to either.Kept calling the contractor to resolve, but the problem keeps reoccuring. Tried contacting Dewhot waterfall many times, the phone are left unanswered.
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Kenny Higgins Avatar
Kenny Higgins
5/26/2021
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Peter Mitchell Avatar
Peter Mitchell
5/26/2021
Helpful and knowledgeble. They gave me excellent advice and I bought a 12L LP gas geyser. LP stands for low pressure. Due to ongoing water cuts down on the south coast my place is going to be gravity fed from a high tank, so I still get water when the power is off. This unit ticks all the boxes and seems to be quality. ... Dewhot seems to be the kzn distribution center but they sell as well. .. The industrial unit complex they are in doesnt seem to have a number on the outside but the gate guard was helpful. .. Good stuff guys.
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Big Squirrel Avatar
Big Squirrel
5/26/2021
Brilliant. Very helpful and lots of patients listening to what I needed verses what I wanted...
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Jacquelene Rightford Avatar
Jacquelene Rightford
5/26/2021
Received amazing customer support while choosing the geysers. Ordered and paid for my geysers on Monday. Monday afternoon they were shipped from DBN to JHB. Tuesday morning they were delivered. Amazing service!!!
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Simon Avatar
Simon
5/26/2021
First class service and info.
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Hylton Glass Avatar
Hylton Glass
5/26/2021
When my pinky goes blue, I turn to you, my little DEWHOT, hot to trot, warming water go-to
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Sean Stone Avatar
Sean Stone
5/26/2021
Great service and they see a great product
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Jan Swart Avatar
Jan Swart
5/26/2021
Great product and excellent after sales service! I can, from experience, highly recommend Dewhot. 10/10.
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Riaan Theron Avatar
Riaan Theron
5/26/2021
Very happy with the technical assistance and after market service from Dewhot Western Cape!
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chris_stelle benson Avatar
chris_stelle benson
5/26/2021
Excellent Service Just want to say thank you very much to you all for the assistance yesterday. It is not a norm nowadays to get such excellent service.
I will definitely spread the word that Dewhot is the company of choice for the gas appliances you offer – Much appreciated
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Yolanda Avatar
Yolanda
3/17/2021
Awesome business with friendly extremely helpful and knowledgeable staff.
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Grant Webster Avatar
Grant Webster
5/26/2020
Fantastic team very helpfull knowledgable and pricing is great
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shaun ayliffe Avatar
shaun ayliffe
5/26/2020
Affordable and practical hot water solutions for camping, resorts, and other gas operated venues. The new low pressure water heaters are a blessing.
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Russell Edmunds Avatar
Russell Edmunds
5/26/2020
good product and service
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Kriek du Plooy Avatar
Kriek du Plooy
5/26/2020
Great products
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Chez Chisholm Avatar
Chez Chisholm
5/26/2019
Best gas geysers in kzn
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Juan Geyser Avatar
Juan Geyser
5/26/2019
Good advice great service
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Shaun Watson Avatar
Shaun Watson
5/26/2019
They have what you need
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José Casquilho Avatar
José Casquilho
5/26/2019
Great products and good service. Been using Dewhot for 10 years now
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Neil Chambler Avatar
Neil Chambler
5/26/2019
Good service and reasonable prices. Brilliant product
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Vegard Kvam Avatar
Vegard Kvam
5/26/2019
I am most disappointed in this company's after sales service, after having supplied a great number of their units through my business. When the occasion came that a technician was required to carry out a manufacture fault, it proved impossible to get a satisfactory resolve to the problem.
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John Hardie Avatar
John Hardie
5/26/2019
I recently purchased an ndct16 unit from Dewhot. It has been running for just over three months under fairly trying conditions. Installed in the Karoo using unfiltered borehole water. This particular unit was recommended by Marcel due to my low water pressure. It has performed above my expectations. Up to now it has been running a bath, basin and kitchen sink on a 19kg gas cylinder which lasted for 3 months. It heats the water quickly and efficiently, with 2.00m from the geyser to the bath, hot water is coming through after only about 1.5 litres has passed through the unit. This is a great buy and does everything it says on the boxGerald Crisp
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Gerald Crisp Avatar
Gerald Crisp
5/26/2019
Thank you Marcel, you helped me understand how my gas water heater operates. Thereby empowering me to repair it. You guys also had all the necessary spares for my gas water heater.
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Grant Purdon Avatar
Grant Purdon
5/26/2018
The only gas geyser to buy
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Mary-Anne Paton Avatar
Mary-Anne Paton
5/26/2018
Very knowledgeable
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Derek Meyer Avatar
Derek Meyer
5/26/2018
Excellent Service. Super Product. Knowledgeable staff.
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Marina Robert Avatar
Marina Robert
5/26/2017