To the Cape Town branch. By name.. Cameron and Brian. I purchased a Caravan that had a Dewhot gas geyser. After battelling , I asked for help on the facebook page. The response was great. Brian, from Cape Town branch, thanks a million for your assistance and calls. I was impressed. Cameron, thank you for contacting the caravan agents and sortings things out. Keeping me updated of progress, and eventually sorting out the things.. The way you guys assisted me, and solving the problem, shows me you are proud of your products. Thank you John
Real great service. Real great product. Bought a water heater from them 2 years ago. Not a moment of regret. They helped me via whatsapp and photo's to find a problem on my camping geyser from a different brand. Even on the 28th of December when the same camping geyser eventually broke and left me with cold showers they organized a way for me to pay and receive my new Dewhot camping geaser before the new year. 12/10 would definitely recommend 👌
Good helful and friendly. Will order shorthy for Gas Heaters
Reg de Lange
Great service, Excellent products!
Well integrated business offering experienced workmanship in their gas products
The team they have at Dewhot Western Cape is incredible, their service was on point, the guys there went above and beyond. They are both extremally friendly and knowledgeable. Shout out of thanks to Brandon for his help. I highly recommend this company.
Friendly people and always willing to help 😊
Great service and support- they are on your side!!
Awesome products , great back up service 😀
I want to thank Brian and Brandon for their advice and time talking to me. Dewhot WC P/L can be so proud of these 2 guys.
Gala Gala Eco Resort
Excellent service and quick response to any question, definitely recommend Dewhot KZN.
Very good geysers, friendly staff. Would recommend to anyone.
Efficient and friendly always...!!
Quickest, uncomplicated service that I have received I just want to thank you for your wonderful service. This was really one of the quickest, uncomplicated service that I have received in ages.
We received the geyser yesterday afternoon.
I just want to know, must the person installing the geyser for us complete the warranty and if completed must we send it to someone or do we just keep it on file for warranty purposes.
Excellent service by Tim
Friendly and professional service. Fromnthe friendly welcome you receive from the ladies at reception and in the office to the helpful and professional assistance and advice from the sales/technician at the back. Prices are super competitive as well as great after sales service.
I’m a gas practitioner and reseller, and enjoy great service Dewhot WC provides. Their service is knowledgeable, friendly and efficient.Having attended a training course at their warehouse, I’ve also been able to see the effort that goes in behind the scenes to ensure the end client receives a quality product. I recommend Dewhot WC itself, and their quality products.
Absolutely fantastic service from Bryan. Always responds to messages and is extremely helpful.Highly recommend Dewhot Western Cape.
SIMON AINSWORTH TAYLOR
Being in the gas installation industry I have used Dewhots quality water heaters and gas hobs for years now. I can highly recommend them. Their back up service is phenominal.A great team led by Owner Cameron.Thanks to you all for your reliable, personal and friendly service.I can highly recommend this company for well made, reliable gas products.
Awesome helpful business and team. Not often you can go somewhere and get spare parts off the shelf. Thanks Colin
Highly recommend Dewhot. They are professional and very helpful. Great product and excellent service. If you are thinking of switching to gas, Dewhot is the way to go.
I would like to compliment Brandon and Luke ffrom Dewhot Western Cape branch for being so helpful when coming out to my house to sort out my Dewhot gas geyser which I have had running perfectly since mid 2017. The two of them came to give it a good service. Their professionalism in their work was very good and I can recommend them to anyone.
Koos van den Berg
Excellent service. Competitively priced. Full range of gas Geyser assessories
Otto Du Plessis
Very happy with the very helpful, friendly and professional service received at Dewhot Cape Town. Highly recommend doing business with them.
Vasie De Wet
Really to be completely honest Dewhot geysers are the most reliable geysers to install! Externally premium quality look and internal parts of high standard, best part about using Dewhot products is the pre and post sales service really excellent and what is lacking in retail industry and products.My next gas product will be Dewhot only!!👍
Top after sales service, problem was resolved very quickly and efficiently. Thanks again for your assistance. :)
Very friendly staff. All very helpful and knowledgeable. Great product range.
The staff of Dew Hot is profesional and patient when ever i call .I am a registered gas installer and only install Dew Hot gas geysers
Nellma Le Roux
INCREDIBLE SERVICE! Highly recommend!After struggling with local guys - I contacted Dewhot and was helped IMMEDIATELY!Geyser installed same day without hassle and at a far better quote than what I received elsewhere!Can’t thank Dewhot enough! Truly incredible!!
I've been dealing with the KZN - Guys for years, and whether it's Sales or technical, I always had great service !! Good products become Amazing Products if there's a Back-Up - Service like these Guys have !!!
Karin van der Merwe
The guys at the KZN branch are super friendly and efficient. Always ready and willing to help. Exceptional company to deal with.
Awesome products and they have a gas water heater for basically any application. Our company, Gastrek Sales & Service have been dealing with the KZN branch for years now and have only had good service.Many thanks guys.
I Deal with Dewhot Kzn branch almost every week and I can personally say that their Geysers are good quality, good value for money and most importantly the after sales service is excellent.
Great service, great product knowledge and sell great products!Dewhot KZN, you rock!!!
It a good place & a good service with a smile
Had a 16L unit installed through a building contractor last year and had endless trouble with the unit failing to fire up, and not delivering hot water throughout the system. When it does fire up in the bath, that is as far as the hot supply ends. When turning on the hand basin or the kitchen taps, the flame goes out and I get no hot water supply to either.Kept calling the contractor to resolve, but the problem keeps reoccuring. Tried contacting Dewhot waterfall many times, the phone are left unanswered.
Helpful and knowledgeble. They gave me excellent advice and I bought a 12L LP gas geyser. LP stands for low pressure. Due to ongoing water cuts down on the south coast my place is going to be gravity fed from a high tank, so I still get water when the power is off. This unit ticks all the boxes and seems to be quality. ... Dewhot seems to be the kzn distribution center but they sell as well. .. The industrial unit complex they are in doesnt seem to have a number on the outside but the gate guard was helpful. .. Good stuff guys.
Brilliant. Very helpful and lots of patients listening to what I needed verses what I wanted...
Received amazing customer support while choosing the geysers. Ordered and paid for my geysers on Monday. Monday afternoon they were shipped from DBN to JHB. Tuesday morning they were delivered. Amazing service!!!
First class service and info.
When my pinky goes blue, I turn to you, my little DEWHOT, hot to trot, warming water go-to
Great service and they see a great product
Great product and excellent after sales service! I can, from experience, highly recommend Dewhot. 10/10.
Very happy with the technical assistance and after market service from Dewhot Western Cape!
Excellent Service Just want to say thank you very much to you all for the assistance yesterday. It is not a norm nowadays to get such excellent service.
I will definitely spread the word that Dewhot is the company of choice for the gas appliances you offer – Much appreciated
Awesome business with friendly extremely helpful and knowledgeable staff.
Fantastic team very helpfull knowledgable and pricing is great
Affordable and practical hot water solutions for camping, resorts, and other gas operated venues. The new low pressure water heaters are a blessing.
Kriek du Plooy
good product and service
Best gas geysers in kzn
Good advice great service
They have what you need
Great products and good service. Been using Dewhot for 10 years now
Good service and reasonable prices. Brilliant product
I am most disappointed in this company's after sales service, after having supplied a great number of their units through my business. When the occasion came that a technician was required to carry out a manufacture fault, it proved impossible to get a satisfactory resolve to the problem.
I recently purchased an ndct16 unit from Dewhot. It has been running for just over three months under fairly trying conditions. Installed in the Karoo using unfiltered borehole water. This particular unit was recommended by Marcel due to my low water pressure. It has performed above my expectations. Up to now it has been running a bath, basin and kitchen sink on a 19kg gas cylinder which lasted for 3 months. It heats the water quickly and efficiently, with 2.00m from the geyser to the bath, hot water is coming through after only about 1.5 litres has passed through the unit. This is a great buy and does everything it says on the boxGerald Crisp
Thank you Marcel, you helped me understand how my gas water heater operates. Thereby empowering me to repair it. You guys also had all the necessary spares for my gas water heater.
The only gas geyser to buy
Excellent Service. Super Product. Knowledgeable staff.